Refund, Return & Exchange Policy
When you tear open the AMB packaging, we want you to be thrilled, delighted and completely satisfied with what’s inside. In the unlikely event that you are not, we will be happy to offer a return & exchange.
OUR POLICY
You can return any item within 5 days of receipt for a refund of that item after we have received your returned parcel.. Refunds will be credited to your account in the form of monetary refunds.
Please note that there will be no monetary refunds for any order cancellations made after payment has been made.
Items should be returned unused, clean, in original shapes and with all tags attached and in its original packaging. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
Please note the cost of the return is the customer responsibility and the original shipping costs are not refundable. The only exclusion will be when our AMB specialist sent the wrong product to you including wrong car model, or a wrong product.
The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Our address for all returns is:
AMB ASIA SDN BHD (DISTRIBUTION CENTRE)
NO.27, JALAN 5/10B,
SPRING CREST INDUSTRIAL PARK,
68100 BATU CAVES, KUALA LUMPUR.
TEL: 1700-81-3929 / 012-7979 433
If you have any queries please feel free to contact us at official.ambasia@gmail.com